engaging clients
“ When dealing with people, remember you are not dealing with creatures of logic but creatures of emotion” – Dale Carnegie
Have you ever noticed how people in communities that are mobilized have an infectious energy and boundless enthusiasm that creates a winning team? Such teams have a ‘constructive urgency’ – a ‘we can do this’ attitude that fast becomes a company’s most valuable competitive weapon.
At mobilizing teams international, we help teams unlock this potential by creating tailor-made programs and events that are educational, practical, fun, anchored emotionally and deliver improved results.
Our energetic, international team draws on a variety of backgrounds and specialism to help create better performing, more agile working environments.
At mti we take the time to really engage with our clients to understand what energy levels are needed to succeed in todays VUCA world.
What we deliver enhances performance by lifting the level of engagement of individuals, teams and communities.
how we do it
Our success lies in the fact our team spends time getting to know your business, working hard to understand your organization’s wants and needs.
We have years of experience designing programs and events, which we the deliver ourselves.
We don’t put sales people in front of our clients. Our experienced coaches and educators are involved throughout the entire process. From initial contact to ascertaining your needs, then designing – in conjunction with you – creative solutions to your leadership development challenges, you’ll have the same familiar mti faces with you every step of the way – plus a few others brought in to add extra value during the program.
At mti, we tailor our events and programs accordingly to get the best results. We don’t deliver scripted events. Our clients demand a lot from us and we ensure we really drill down to understand the issues and get a handle on what our clients need.
engagement is an emotional commitment
Engagement is an emotional commitment that involves three human agendas: thought, behavior and emotion. When these three agendas come to together the result is a coherent, harmonized, synchronized, belief and people become engaged.
This isn’t a new way of thinking. Aristotle described it back in 365B.C. as logos, ethos and pathos.
At mti, we tailor-make our programs with these three pillars as the foundation of all we do. Successful events stimulate new thinking; encourage behavior experimentation and release new energy.
logos
Engaging with strategy is about clear translatable thoughts, delivered with constructive language and behavior to create an emotional space where people are mobilized to engage in delivery.
“Walking the talk”
When leaders deliver cohesion between logos, ethos and pathos they display charisma. They embody the strategy, inspiring others to engage.
ethos
Did you know 80% of the culture of an organization is determined by the behavior of the leadership community? We assess culture by recurring language and behavior. There are “value building behaviors” and “value destroying behaviors”.
“People follow behavior more than strategy”
When behavior reflects strategy a virtuous circle is created, generating favorable results. When it does not, it’s a vicious circle and people become cynical about the strategy process.
pathos
Culture beats strategy every time. But this can be very positive or extremely negative.
It is positive when leaders “embody” strategy – becoming cultural beacons for others. Their behavior and language produce an emotional space that is the engine for execution.
“Culture is what happens when no one is watching”